Cleaner Carpet Concepts Reviews

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Our business model is to provide our customers with excellent service and customer care. If you are looking for the best carpet cleaning reviews near me then you have the right company. If you liked how we cleaned your floors and carpets, let us know! The comments and feedback we receive will be used to help us improve in the areas which may need extra attention. Were we courteous? Did we reply to your email or return phone calls promptly? Was the staff efficient and trustworthy? Did we provide no-nonsense carpet cleaning at an affordable price? Customer reviews are important to us: we care and we listen.”

Cleaner Carpet Concepts

4.9

Based on 59 reviews

Portland Reed

18:57 09 Jan 23

I work for On Point Flooring in Concord. I was called to a home whose owner wanted to replace the carpet that had stains which no one could get out. The carpet was really nice, so I suggested he try a power cleaning before replacing the carpet. Cleaner Carpet Concepts has a unique eco-friendly process and everyone loves the owner Cornelius so it was worth a try.Customer called me moments ago with this message:"Portland, this is Bill Austin. I just wanted to call and thank you for recommending Cornelius to clean that carpet you were right. He did an exceptional job and got some things clean that others could not get out. So anyway, just wanted to thank you and let you know, I appreciate you. Thank you very much, bye-bye."

Cristal Cox

20:13 14 Nov 22

Cornelius did a great job, as always and that's why we choose him to clean our carpets without harmful chemicals.

Jade Ogiste

18:38 28 Oct 22

Great service ! Got my carpet looking brand new. Great customer service as well. Such a great business!

Markus Moore

21:57 03 Jan 22

Cleaner Carpet Concepts (CCC) provides top-notch, knowledgeable services to it's customers and is 2nd to none. I've used many various carpet, upholstery and floor cleaning companies over the years (more familiar, bigger named companies in the Charlotte region), but I met Cornelius of Cleaner Carpet Concepts at a small business vendor fair years ago. In the few minutes that we spoke, I found his knowledge of carpet and floors to be extensive, so I decided to give him a call for my next cleaning. We were/are extemely satisfied with his outstanding work and as a result, he's cleaned carpets, upholstery and/or floors (including grout cleaning) at three (3) of our properties, soon to be 4. CCC uses methods that don't saturate your carpet with water nor do they use harsh chemicals. They get the crevice at the baseboard perimeter clean, an area that l've had issues with when using other big name carpet cleaning services. He's timely, easy to schedule, does fantastic work with integrity at a very fair price, and he takes pride in his work. I do highly recommend him.

Donna Murrell

00:20 03 Dec 21

We were very pleased with the service provided by Cleaner Carpet Concepts. Our hardwood floors needed major repair to return them back to what hardwood floors should be due to being ruined from prior contract work. We will definitely use their services again. Cornelius was very professional and completed service in a timely manner.E.Murrell

Amanda Bolern

This is the second time I have used Cleaner Carpet Concepts and both times they have left my carpets really clean and wonderful - almost like new again! As they promised, the carpets dried really fast and it didn't have any bad chemical smells. I would recommend them to anyone.

Carolee S. Charlotte, NC

I was very pleased with Cleaner Carpet Concepts. They were very thorough and I was really impressed and happy. This was my first time using them and I am very pleased. He was clear and concise about his pricing and wanted to make sure I was satisfied.

Kenya D. Charlotte, NC

It was great. I think I was most pleased with his timeliness, attention to detail and his commitment to satisfy me as a client. Cleaner Carpet Concepts did five areas of my home and my steps in the hall way. My carpet is very clean and I am pleased with the results.

Bruce H. Charlotte, NC

He came in and did our family room. He took out a lot of stains, he did a good job.

Ozambolo J. Charlotte, NC

I've been using Cornelius' carpet cleaning service because he gave my first dirty carpet a second chance after all the clay dirt i had walked on it thinking replacing a carpet is inexpensive, I was wrong,instead, i found Cleaner Carpet to revived my existing carpeting and i've been using his service twice now in a little over a year.i definitely recommend his service.

Michael G. Concord, NC

Prompt, honest and professional service. Time wasn't an issue took the time needed to get the job done right. I will use his service every time.

Patrick B. Charlotte, NC

They were very professional. They handled all aspects of moving the furniture around. It was a night and day difference for how the floors looked before and after. He actually did half of the floor one day, so we got to see them side by side and it looked like a brand new floor.

Bobby A. Charlotte, NC

We were preparing our house to sell and needed carpets to be cleaned. We contacted Cleaner Carpet Concepts and pretty quickly they gave us a quote and did the work. It was a fairly quick process and they did great work. I'd have no problem calling them again or recommending them to other people.

Holly H. Harrisburg, NC

We had just purchased our home. Cleaner Carpet Concepts came in and cleaned carpets that were there. They were very beneficial and green, so there was not the dampness you would normally have after a carpet cleaning. Because we had just moved in, we couldn't clean the carpets ahead of time. We were still able to be in the house that night, which I really appreciated. Cornelius was very courteous. Time-wise, he was a little later. He got caught up on a job wanted to make sure he did it right. But being loyal to each and every customer, even though he was late he did call and let me know and apologized. I liked the fact he called and appreciated his consideration.

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