Reviews

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Customer Reviews

Our business model is to provide our customers with excellent service and customer care. If you liked how we cleaned your floors and carpets, let us know! The comments and feedback we receive will be used to help us improve in the areas which may need extra attention. Were we courteous? Did we reply to your email or return phone calls promptly? Was the staff efficient and trustworthy? Did we provide no-nonsense carpet cleaning at an affordable price? Customer reviews are important to us: we care and we listen.

 

carpet cleaning reviews

Remarks about Cleaner Carpet Concepts

★★★★★
5 5 1
Cornelius explained everything he was going to do. When I returned, my floors looked brand new. It was amazing and my dirty carpet was sparkling clean. Thank you for a wonderful job.! Pamela Brown

excellent on all surfaces

★★★★★
5 5 1
excellent job done on all surfaces. this is professional run business. the estimate was 100% the same as the final amount due. Cornelius the owner knows his floors. He works hard with his helper and makes sure his work is well done. Requests for moving bigger pieces of furniture are accomodated. Our floors are as fresh and clean as they were the day we bought the house new. This is wonderful present to yourself and your home.

Quick and Courteous

★★★★★
5 5 1
We recently hired Cleaner Carpet Concepts to clean some tile in our basement. They communicated well, were quick and efficient in their process and the tile looks great. They were even nice enough to call and let me know that they were running a few minutes behind instead of just leaving me wondering. We highly recommend and would hire again in the future.

I highly recommend Cleaner Carpet Concepts

★★★★★
5 5 1
We are always beyond satisfied with our service from Cleaner Carpet Concepts. The staff is professional, courteous, and willing to go the extra mile to make sure we are satisfied with the service. I highly recommend Cleaner Carpet Concepts ,

Awesome and professional carpet cleaners. Great job.

★★★★★
5 5 1
A friend suggested I try out Cleaner Carpet Concepts, so I hired them to clean two carpets and clean some slate and granite on my floor. They were able to accommodate my schedule easily. The gentleman who came to clean was awesome. He did everything in one visit. He was very professional. All of his work came out great. I would recommend Cleaner Carpet Concepts to anyone for all of these reasons.

Incredibly easy to work with.

★★★★★
5 5 1
Cornelius of Cleaner Carpet Concepts did my floors for me. He was very easy to work with, very friendly, and just did a great job. I had just moved into a foreclosure home and he cleaned the grout in all my bathrooms and did the tile in my showers. To be honest, I wasn't sure if I could stomach them without having them replaced, but when he was done with them they looked like a million bucks. They were really clean and I'm still very happy with them. I think anyone would be very pleased to go with Cleaner Carpets. I've already recommended them to some people and shown the work off. It speaks for itself. The people there are just very easy to work with and very customer focused. I wish all the people I worked with during this foreclosure were like them. It just makes the whole process easier.

Kind, courteous, effective, and affordable.

★★★★★
5 5 1
We had just purchased our home. Cleaner Carpet Concepts came in and cleaned carpets that were there. They were very beneficial and green, so there was not the dampness you would normally have after a carpet cleaning. Because we had just moved in, we couldn't clean the carpets ahead of time. We were still able to be in the house that night, which I really appreciated. Cornelius was very courteous. Time-wise, he was a little later. He got caught up on a job wanted to make sure he did it right. But being loyal to each and every customer, even though he was late he did call and let me know and apologized. I liked the fact he called and appreciated his consideration.

Very professional. Well-priced. Great work.

★★★★★
5 5 1
We were preparing our house to sell and needed carpets to be cleaned. We contacted Cleaner Carpet Concepts and pretty quickly they gave us a quote and did the work. It was a fairly quick process and they did great work. I'd have no problem calling them again or recommending them to other people.

They did a very good job.

★★★★★
5 5 1
They were very professional. They handled all aspects of moving the furniture around. It was a night and day difference for how the floors looked before and after. He actually did half of the floor one day, so we got to see them side by side and it looked like a brand new floor.

Honest and professional

★★★★★
5 5 1
Prompt, honest and professional service. Time wasn't an issue took the time needed to get the job done right. I will use his service every time.

My carpet finally saw daylight...

★★★★★
5 5 1
I've been using Cornelius' carpet cleaning service because he gave my first dirty carpet a second chance after all the clay dirt i had walked on it thinking replacing a carpet is inexpensive, I was wrong,instead, i found Cleaner Carpet to revived my existing carpeting and i've been using his service twice now in a little over a year.i definitely recommend his service.

Did a good job.

★★★★★
5 5 1
He came in and did our family room. He took out a lot of stains, he did a good job.

I was really happy with the service.

★★★★★
5 5 1
Kenya D. Charlotte, NC 01/06/2012 I was really happy with the service. It was great. I think I was most pleased with his timeliness, attention to detail and his commitment to satisfy me as a client. Cleaner Carpet Concepts did five areas of my home and my steps in the hall way. My carpet is very clean and I am pleased with the results.

I was really happy with the service.

★★★★★
5 5 1
It was great. I think I was most pleased with his timeliness, attention to detail and his commitment to satisfy me as a client. Cleaner Carpet Concepts did five areas of my home and my steps in the hall way. My carpet is very clean and I am pleased with the results.

He was clear and concise about his pricing and wanted to make sure I was satisfied.

★★★★★
5 5 1
I was very pleased with Cleaner Carpet Concepts. They were very thorough and I was really impressed and happy. This was my first time using them and I am very pleased. He was clear and concise about his pricing and wanted to make sure I was satisfied.

Really Clean and Wonderful

★★★★★
5 5 1
This is the second time I have used Cleaner Carpet Concepts and both times they have left my carpets really clean and wonderful - almost like new again! As they promised, the carpets dried really fast and it didn't have any bad chemical smells. I would recommend them to anyone.

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